Privacy Policy – Farmora Exports
Last Updated: November 2025
This Privacy Policy explains how Farmora Exports (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit farmoraexports.in or communicate with us through our website, email, or WhatsApp.
By accessing our website or submitting an inquiry, you agree to the terms outlined in this policy.
1. Who We Are
Farmora Exports is a certified Indian merchant exporter supplying bulk-ready Superfood & Fruit Powders, including Moringa Leaf Powder, Banana Powder, and Beetroot Powder.
Website: https://farmoraexports.in
Email: sales@farmoraexports.in
Location: Mumbai, India
2. Information We Collect
We collect the following information when you visit our website or contact us:
Information you provide:
• Name
• Email Address
• Phone / WhatsApp Number
• Company Name
• Country / Location
• Product Interests & Quantity Requirements
• Inquiry or message details
Information collected automatically:
• IP address (anonymized)
• Browser type, device type
• Website usage through Google Analytics
• Pages visited & time spent
3. How We Use Your Information
Your information is used to:
• Respond to inquiries and RFQ submissions
• Provide quotations for products
• Coordinate export documentation and compliance
• Improve buyer service and communication
• Analyze website usage and improve performance
• Prevent spam and maintain site security
We do not sell or rent personal data.
4. WhatsApp Communications
When you click “Chat on WhatsApp”, you initiate direct communication with us.
WhatsApp conversations are governed by WhatsApp’s privacy policy.
We do not store WhatsApp messages on our website.
5. Cookies & Analytics
Our site uses cookies for:
• Website functionality
• Google Analytics performance tracking
• Spam protection
• Session handling
You may manage cookies via your browser settings.
6. Email & Form Submissions
Form submissions are securely delivered via SMTP to sales@farmoraexports.in.
Information submitted through forms may be stored in email logs or CRM tools used internally.
7. Data Sharing
We only share information with:
• Freight & logistics providers (to process shipments)
• Customs brokers (documentation)
• Hosting, security, and email service providers (for website operation)
We never share data for marketing purposes.
8. Data Security
We use industry-standard security measures such as:
• SSL/HTTPS encryption
• Secure SMTP
• Server-level firewalls
• Malware scanning
• Access controls
• Regular backups
However, no method of online transmission is 100% secure.
9. Data Retention
• Inquiry data: up to 3 years
• Export transaction data: up to 7 years (legal requirement)
You may request deletion unless retention is legally required.
10. Your Rights
Subject to your region, you may:
• Request access to your personal data
• Request correction or deletion
• Withdraw consent
• Request a copy of your information
Contact: sales@farmoraexports.in
11. External Links
Links to external websites (WhatsApp, APEDA, FSSAI, etc.) are not controlled by us.
We are not responsible for their privacy practices.
12. Updates to This Policy
We may revise this Privacy Policy as required.
The latest version will always appear on this page.
13. Contact Us
For privacy-related concerns:
Farmora Exports
📧 sales@farmoraexports.in
📍 Mumbai, India